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Research on Health Service Issues




Triage Activities in Hospital Emergency Departments in Ontario
R.W. Pong, V. Sahai*, and C.W. Sloan*

This study was part of a large project designed to improve the use of the Canadian Emergency Department Triage and Acuity Scale (CTAS) in Ontario hospitals. A survey of hospital emergency departments was conducted by CRaNHR to find out how CTAS is used and how triage is affected by various factors such as community characteristics, staff qualification and emergency department layout. Secondary data from the National Ambulatory Care Reporting System (NACRS) was also used to supplement the survey data. Information collected from the survey and NACRS was analyzed with a view to informing the development of triage training programs and quality assurance guidelines. This study was a collaborative effort between CRaNHR and the Northern Health Information Partnership.

(funded by the Ontario Hospital Association)

[To read the report "Triage Practices and Procedures in Ontario's Emergency Department: A Report to the Steering Committee, Triage in Ontario", please visit our Online Reports page.]

[To read the Research in FOCUS on Research "Does Hospital Size Make a Difference? Emergency Triage in Ontario's Small Hospitals", please visit our FOCUS page.]

[To read the Research in FOCUS on Research " 'Who's Next?' Triage Challenges and Best Practices in Ontario's Hospitals", please visit our FOCUS page.]



(Names in bold denote CRaNHR investigators and research staff. Names with an * denote former CRaNHR investigators and research staff.)