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Research on the Health Workforce




Developing Metrics to Evaluate the Performance of the Revised Underserviced Area Program
E.F. Wenghofer, J.C. Hogenbirk, R.W. Pong, and I.L. Bourgeault

The Centre for Rural and Northern Health Research at Laurentian University and the Ontario Health Human Resources Research Network jointly conducted a research study to provide the Ontario Ministry of Health and Long-Term Care with a list of baseline metrics and preliminary performance measures suitable for the evaluation of the revised Underserviced Area Program. These metrics and measures were developed so that future evaluations could address the following questions:

1.
Has the new programs changed (a) the number of physicians providing services in eligible communities, and (b) the nature of physician services in eligible communities?

2.
Has the new program encouraged participating physicians to stay in these communities?

The final report sets out an evaluation framework, postulates key research questions to help organize and illustrate the framework and identifies specific data elements that should be collected at the roll-out as well as at other key stages of the program. The recommended data elements could be used in a variety of evaluation designs and methodologies so as to assess the new UAP's impact on improving access to medical care services.

(funded by Ontario Health Human Resources Research Network)

[Completed in 2010]

[To read the Final Report of "Underserviced Area Program: Recommendations for Baseline Data Collection Requirements for the Development of Specific Performance Measurements", please visit our Online Reports page.]



(Names in bold denote CRaNHR investigators and research staff.)